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Privacy Policy

How we protect and handle your personal information

Last updated: September 6, 2025

1
Introduction

At Northstar Countertops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2
Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Schedule consultations or appointments
  • Call or email us directly
  • Subscribe to our newsletter or updates

This information may include:

  • Name and contact information (email, phone, address)
  • Project details and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on site
  • Referring website information
  • Device and operating system information

3
How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Schedule and conduct consultations
  • Provide our countertop services
  • Send project updates and communications
  • Improve our website and services
  • Comply with legal obligations
  • Send occasional marketing communications (with your consent)

4
Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or sale, customer information may be transferred to the new entity

5
Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We regularly review our security practices and update them as necessary to maintain the protection of your information.

6
Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

7
Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8
Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Northstar Countertops

Phone: (416) 356-8269

Email: privacy@northstarcountertops.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.